Pet Warranty: What it Covers

At New Wave Furniture, we understand that pets are part of the family, and we want to ensure that your furniture can withstand the joys (and occasional mishaps) that come with having furry companions. Our Pet Warranty offers peace of mind for pet owners, covering specific incidents that may occur. Here’s what you need to know about our Pet Warranty and its cost.

Cost of the Pet Warranty:

• Price: Our Pet Warranty is available for a one-time fee of $149. This small investment helps protect your luxury furniture against pet-related incidents and provides you with peace of mind.

What’s Covered:

1. Accidental Damage:
   • Pet Scratches and Scrapes: Protection against minor scratches and scrapes caused by pets.
   • Stains and Dirt: Coverage for stains from pet accidents, muddy paws, or food spills.
2. Tear or Rip Damage:
   • Any accidental tears or rips caused by pets are included, allowing you to enjoy your furniture without worry.
3. Structural Damage:
   • Protection for any structural issues created through pet-related accidents, such as broken legs or frame damage.

What’s Not Covered:

• Intentional Damage: Situations involving intentional damage caused by pets are not covered under this warranty.
• Wear and Tear: General wear and tear over time is not included, as this warranty is designed for accidental incidents.
• Neglected Products: Damage that results from lack of care or maintenance will void your coverage.

How to File a Claim:

If you need to file a claim under our Pet Warranty, simply follow these steps:

1. Contact Us: Reach out to our customer service team via [support link] or call [contact number].
2. Provide Documentation: Have documentation ready, including photos of the damage and your original receipt.
3. Receive Guidance: Our team will guide you through the claim process, ensuring we address your needs promptly.

Additional Tips:

• Regular maintenance and care can help prevent accidents and extend the life of your furniture.
• For best results, use recommended cleaning products and follow care instructions included with your purchase.

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At New Wave Furniture, we believe in offering stylish, functional pieces that fit your lifestyle—pets included! If you have further questions regarding our Pet Warranty or would like to add it to your purchase, feel free to reach out, and we’re happy to assist.

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